Refund policy

At SeemaClayJewelry, we strive to provide our customers with a seamless shopping experience. Here are our return and exchange policies:

Return & Exchange policy 

• We value our customers deeply. We send our customers a short video of their products just before packaging to confirm quality & correct products.
• Only after the customer's approval the package is shipped.
• So, we do not offer refund, return or exchange.
• All sales are final.
• In event that a product arrives damaged, the customer must contact customer service within 6 hours of receipt of order, with a unboxing -uncut video proof and once discussed - the return order should be booked the same day (share the receipt with us).
• Customers must share us unboxing -uncut video proof, order number, photos of the issue and a screenshot of your order confirmation e-mail for us to initiate the process.
• We will either replace the item, or issue store credit.
• The final decision lies with Seema Clay Jewelry.& we reserves the right to refuse all returns, reshipments, and refunds.

Please note that the exchange policy is not applicable for customized products.

We don’t accept returns . Products can only be exchanged as per the exchange policies mentioned above. 

We hope these policies help you in making an informed decision while shopping with us. If you have any further queries, please feel free to contact us at seemaclayjewelry@gmail.com